If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded, unless your refund request is received by us within 7 days of your receipt of the purchased item and the item is not a specially prepared item.
If your order should arrive in less than satisfactory condition, we offer a convenient Photo Return option. take a digital photo of the item and one of the shipping containers it arrived in, attach them to an email and send to Info@shurmanart.com. Please include in the email your order number, the shipping ID or Log Number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. Your rrequest will be processed within 48 hours.
To return your item(s) please pack them in the box and or tube (Prints only) and include the completed Return Instructions from which you will find on the back of the Packing List included with your order. Be sure to specify the reason for the return and what action you would like us to take: replacement or refund. We strongly encourage you to return your item with a tracking No.
Copyright of all images remains the property of the Artisit, unless otherwise agreed in writing. |